We’re still here to support you during the holidays.

See our adjusted holiday schedule
logo inverted

News and Blog

Holiday Office Hours - December 2024

Announcements · Friday, Dec 20, 2024

We’re making some changes to our hours over the holidays, but we’re still here to support during this time. See our adjusted holiday schedule below.

Queen
  • Holiday Hours

Queen Street Location Hours

During the holiday season, most of our teams will be working from our Queen Street office. This location will be open from December 23 – January 3, with adjusted hours on the following dates:

  • December 24: 8:30am-2:00pm

  • December 31: 8:30am-4:30pm

  • We will be closed Dec 25, 26 and Jan 1

Quick Response Drop-In 

Visit us at 400 Queen St S, Kitchener: 

  • December 23: 9:00am-6:00pm

  • December 24: 9:00am-1:00pm

  • December 27: 9:00am-3:00pm

  • December 30: 9:00am-6:00pm

  • December 31: 9:00am-3:00pm

  • January 2: 9:00am-6:00pm

  • January 3: 9:00am-3:00pm

Pregnant and Parenting Youth Program

Our regular programming will pause between December 23 – January 3. However, we are still available as needed, with some adjusted hours:

  • December 23: 8:30am-4:30pm

  • December 24: 8:30am-2:00pm

  • December 27, 30, 31, January 2, and 3: Open as needed*

  • January 2: Village Drop-In @ 2:30pm 

*Please reach out to 519-743-6333 to let us know you’re coming on “Open as needed” days.

Community Centres

Between December 23 – January 1, our regular programming will pause, including Food Distribution. Regular Centre Hours resume January 2.  

We are here for support and connection on the following days: 

Erb West Community Centre

  • December 23 and 30 (1-4pm): Emergency Food Cupboard

  • December 24 (12-2pm): Hot Chocolate and Treats 

Paulander Community Centre

  • December 24 (12-2pm) and 31 (1-4pm): Emergency Food Cupboard

Back to Regular Hours 

All locations will resume regular hours starting Monday, January 6, 2025. 

Back to previous